How do I cancel an entire order?Updated 2 months ago

Had a change of heart? No stress - it happens 🖤

For the first 15 minutes after placing your order, you can cancel it yourself directly through the order confirmation page. Just follow the prompts and make sure you accept the refund so everything processes properly.

Missed the 15-minute window?

All good - just reach out to us ASAP and we’ll see what we can do! You can email us at [email protected] or contact us via our help form here (don’t forget to include your BMC order number!).

Please keep in mind that our warehouse ninjas are sometimes even speedier than we expect so we can't guarantee that we'll be able to cancel your order before it is dispatched, but the quicker you can get in touch with us, the better chance we have!