How do I cancel an entire order?Updated 5 months ago

Had a change of heart? No stress - it happens 🖤

For the first 15 minutes after placing your order, you can cancel it yourself directly through the order confirmation page. Just follow the prompts and make sure you accept the refund so everything processes properly.

If you missed this window, just reach out to us as quickly as possible and we’ll see what we can do! You can email us at [email protected] or contact us via our help form here (don’t forget to include your BMC order number!).

Please note: our warehouse ninjas can be very speedy, so we can’t guarantee changes once an order is being prepped or dispatched. That said, the sooner you reach out, the better the chances we can work some magic ✨