Can I return multiple orders in the one return parcel?Updated 2 months ago
You sure can! Just make sure that all items in your parcel will arrive within their return timeframe, and include a note with a breakdown of which items are from which order number.
Please also fill in an online returns form for each order that you’re returning items from here.
🇺🇸 US customers
If you’re purchasing a prepaid return label, items from multiple orders can’t be combined into the same parcel. Each order will need to be lodged and sent back separately using the return label generated for that specific return.
If you choose to ship with your own label, you can combine multiple orders in one parcel. Just make sure to follow the steps above so we can identify and process each return correctly.