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I've sent an item back
How long until my return is processed?
Once your return is delivered back to BMHQ, it will undergo a quality control check and be processed within a few business days. You will receive an automated email letting you know when everything is complete!
Have you received my return?
Sit tight - we will email you as soon as your return has been processed! Unfortunately, we aren’t able to confirm whether an individual parcel has arrived with us and is currently awaiting processing. If you opted for the recommended tracked shipping
Oops - I forgot to add a note into my return parcel, what should I do?
Our team is pretty good at getting to the bottom of a good mystery - however, it would be super helpful if you could email us at [email protected] and give us the heads up! Please let us know the order number and which item(s) (including si