I am having trouble completing checkout with my credit/debit cardUpdated a month ago
Ugh oh! Let’s get you back to snagging those goodies 🛍️
Try these quick fixes first:
- Check if you’re over your daily card spending limit.
- Shopping outside of Australia? Make sure your bank allows international transactions.
- Have you recently made too many payment attempts? Sometimes banks lock things down as a safety measure.
- Double-check your billing address matches your card info.
- Log out and back in to your BM account, or try a different browser or device.
If you’ve ticked all these boxes and are still stuck - send us an email to [email protected] with a screenshot of any errors you see (just remove any sensitive info first!). We’ll get you sorted ASAP 💖