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I am having trouble completing checkout with my credit/debit cardUpdated a month ago

Ugh oh! Let’s get you back to snagging those goodies 🛍️

Try these quick fixes first:

  • Check if you’re over your daily card spending limit.
  • Shopping outside of Australia? Make sure your bank allows international transactions.
  • Have you recently made too many payment attempts? Sometimes banks lock things down as a safety measure. 
  • Double-check your billing address matches your card info.
  • Log out and back in to your BM account, or try a different browser or device.

If you’ve ticked all these boxes and are still stuck - send us an email to [email protected] with a screenshot of any errors you see (just remove any sensitive info first!). We’ll get you sorted ASAP 💖

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