Do you allow people to drop off returns direct to BMHQ?Updated 3 months ago

Yes we do! If you're a Brisbane local (or just visiting!), you can drop off any eligible returns to BMHQ during our opening hours.

 BMHQ: 463 Tufnell Rd, Banyo QLD 4014

Opening Hours: 9.00 am to 3.00 pm - Monday to Friday (excluding Public Holidays)

Please make sure you have submitted a return request through our Return Portal before heading in.

 Then, pop the item/s you're returning in a bag (the parcel or bag you received your order in is fine) - just be sure you include a note with your name and your order number.

Once we have your return, the team will have it processed within a few business days and you'll receive an automated email letting you know everything is complete.